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Customer Hub

Play Mat Assembly Instructions:

Please follow our Play mat assembly instructions below.



Care Instructions:

  • Vacuum with hose attachment only — no spinning brushes.
  • Do not use steam mops on the mat.
  • Keep heavy furniture and sharp objects off the mat — they can cause damage.
  • Made for little feet, not paws — claws can puncture the surface.
  • Do not let water pool underneath the mat — protect floors from moisture.
  • Confirm that sensitive or untreated hardwood floors can support a foam product.
  • Indoor use only — keep away from direct sunlight.
  • Always supervise children when the mat is in use.
  • Never leave children unattended on the mat.
  • Keep packaging away from young children — suffocation hazard.
  • Discontinue use at the first sign of damage and contact [email protected]

Customer Care:

Visit our Help Center for customer support and more.
or email us at [email protected]

 

@bycopenhagenkid

real spaces, from real families

Child playing with a wooden hammer and block set on terrazzo play mat with a teddy bear nearby.
alice.veley.ross copwnhagen kid play mat
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Toddler playing on Terrazzo Sandstorm non-toxic foam play mat overhead view

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