Shipping
Free standard shipping on all orders within the contiguous 48 United States. 2-day shipping is available at checkout.
Delivery times
- Standard shipping: 1–5 business days
- 2-day shipping: guaranteed within 2 business days when ordered before 12:00 PM Pacific Time
Order processing
In-stock orders ship within 1 business day from our California warehouse. During busier periods, processing may take up to 2 business days.
Where we ship
We ship within the contiguous 48 United States. We are unable to ship to Alaska, Hawaii, U.S. territories, PO Boxes, APO addresses, or international destinations at this time.
Carrier and tracking
Orders are delivered via FedEx or OnTrac. A tracking number is sent by email once your order ships.
Pre-orders
Some products are made in small batches and ship on a pre-order timeline. The estimated ship date is shown on each product page. Pre-order dates are estimates based on historical inbound timelines and may shift.
Delivery estimates
All delivery dates are estimates. Actual delivery times may vary due to carrier transit, weather, or holidays. We are not responsible for transit delays unless expedited shipping is selected.
Damaged or incorrect orders
Please inspect your order on arrival. If your item arrives damaged, refuse delivery if there is significant visual damage to the outer packaging, and contact us immediately at [email protected].
Returns
We offer 60-day returns on all orders. See our Refund Policy for details.
Questions?
Email [email protected].
@bycopenhagenkid
real spaces, from real families















